Client Resource Library

Getting Started

Welcome!

About the Company & Contact Information

1 article

Introduction to Background Screening

Information about background screening basics, compliance, and our HR Portal

3 articles

Frequently Asked Questions

FAQs about your account, data retention, integrations, etc.

7 articles

Quick Guides

Snapshot Guides to Help You Navigate Your Web Portal

12 articles

SwiftHire

Information, Training Guides & FAQs about our electronic consent process

2 articles

Integrations

Information about integrations including workflows & guides

10 articles

Products

Criminal History Reporting

Information about searching for criminal records, the Social Security Report, etc.

7 articles

Product Onboarding Guides

Guides for steps that must be taken to start ordering certain services.

2 articles

Compliance Services

Information about E-Verify, Electronic I-9, Adverse Action Notices, etc.

2 articles

Drug & Health Services

Information about drug testing, focus panels, commonly abused drugs, etc.

5 articles

E-Verify

Information about E-Verify requirements and services

5 articles

FMCSA Clearinghouse

Information about the FMCSA Drug & Alcohol Clearinghouse

4 articles

Frequently Asked Questions

FAQS about criminal searches, drug testing, verification services, etc.

5 articles

iCORI

Information about iCORI searches in Massachusetts

4 articles

Motor Vehicle Records

Information about MVRs, including state-specific consent forms, FAQS, etc.

3 articles

Sanctions & Exclusions List Services

Information about sanctions & exclusions list searches

2 articles

Verification Services

Information about employment and education verifications

5 articles

Documents & Forms

Frequently needed forms, such as DOT forms, MVR forms, CPIC, etc.

8 articles

Compliance

FCRA Compliance Basics

FCRA Compliance Information, Notices, FAQs, etc.

3 articles

FCRA Consent Forms

Exemplar FCRA consent forms for employees, independent contracts, volunteers, etc.

1 article

Adverse Action Notice Resources

Information and sample forms related to the adverse action process

5 articles

State-Required Consumer Disclosures

Information About State-Required Disclosures & Self-Disclosed Criminal History

5 articles

State Compliance Resources

Information About State Laws Regarding Arrests Records, Credit Reports & Drug Testing

7 articles

White Papers

Adverse Action, Credit Reports, Ban-the-Box, Social Media, etc.

4 articles

Privacy Policy Information

Information Related to Our Privacy Policies and Practices

1 article

Migration Resources

Start Here - General Information

Helpful Information for Transition to Your New Account

5 articles

Resources for Former CSS Customers

7 articles

Resources for Former easyBackgrounds Customers

Information specific to former easyBackgrounds customers

2 articles

Resources for Migrating Legacy GHRR Customers

9 articles

Resources for Former PT Research Customers

Information specific to former PT Research customers

8 articles

Training Guides for Your New HR User Portal

Snapshot Guides to Help You Navigate Your Web Portal

6 articles

Training Videos

Paying ESS Bills Online

1 article